COVID-19 Infection Response | Solid Learning Portal

First notice of possible COVID-19 Infection

Instructions for managers who receive notification from a SOLID employee that they have tested positive for COVID-19 or reports to have been in close contact* with a confirmed case:

#1 MANAGE EMPATHETICALLY

Remain calm and use discretion. The employee is likely to be anxious. Ask them to put on gloves and a mask (if not already wearing) and gather their personal items. Ask them to meet you outside or in a place you can be discreet while maintaining 6 feet of separation.

Example:

“I know that this is a scary thing to deal with. I am here for you if you need to talk, and certainly I

understand that you may not be able to work for a little while. Don’t worry about that, I understand what

you’re dealing with. The most important thing now is for you to take the precautions to protect your family

and the rest of the workforce so I’m going to provide you with some instructions”.

#2 EXERCISE CONFIDENTIALITY

The employee’s anonymity is protected by HIPPA [Health Insurance Portability and Accountability Act]. DO NOT INFORM OTHER EMPLOYEES. This is the job of Human Resources who will provide guidance on how to inform other employees to maintain confidentiality.

Example:

“By the way, I am not allowed to tell your coworkers that you contracted COVID-19, the only persons that should know about this are me and the HR team. Everyone else will be told that they were in close contact with “a coworker who tested positive.”

#3 QUARANTINE EMPLOYEE

Instruct the employee to go home and self-isolate following the guidance from the CDC for at least 14 days. Coordinate return to work date with the instruction of Human Resources.

Manny Gomez:
704-650-4178

Caitlin Kwiatkowski:
980-556-2886

Complete the form below.

Unique ID If an email was given then this ID will be including in the response email, otherwise we advise that you take a note of this number.

SOLID EMPLOYEE FIRST NOTIFICATION OF CONFIRMED CASE OR CONTACT WITH CONFIRMED CASE

Your Email

Part A

Name of Supervisor (required)

Phone Number (required)

SOLID Office (required)

Name of Employee (required)

Employee ID Number (required)

Has the employee experienced symptoms? (required)

Date of First Symtpoms

Confirmed Cases

Employee confirmed to have COVID-19 through testing?(required)

Date of Test

Test results shared with Human Resources? (required)

Contact with Confirmed Cases

Employee had close contact with someone confirmed to have COVID-19?(required)

Date of affected person’s test

Last date of close contact with confirmed case

Is the employee living with the confirmed case? (required)

Potentially Exposed Employees

List all the SOLID locations that the employee has come in contact with in the last 14 days (warehouse, office, branch, vehicle number)

Part B

Client Locations

List the accounts that the individual has been in contact with in the last 14 days.
If you need help pulling Servman reports for employees work location within a date range contact your manager:

Part C

Disinfect

Begin a cleaning and disinfecting routine for every area the employee has been. Wear PPE while doing so.

Date of Disinfecting of Van and Branch: